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Privacy Policy

This privacy policy is for this website and served by ‘Virtual Tours Online’ and governs the privacy of its users who choose to use it.


What is this Privacy Policy for?


The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore, the way this website processes, stores and protects user data and information will also be detailed within this policy.


The Website

This website and it's owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies with all UK national laws and requirements for user privacy.


Use of Cookies

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for website's to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device.


Cookies are small files saved to the user’s computer hard drive that tracks, saves and stores information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.


This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website but will not store, save or collect personal information. You can read Google's privacy policy here for further information.


Other cookies may be stored to your computer’s hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.


Contact & Communication

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.


This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.


Email Newsletter

This website may operate an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.


Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website's email newsletter program. A small fee will be payable. If you would like a copy of the information held on you please write to the business address at the bottom of this policy.


Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [not limited to].


This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.


In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead.


External Links

Although this website only looks to include quality, safe and relevant external links users should always adopt a policy of caution before clicking any external web links mentioned throughout this website.

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and it's owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.


Adverts and Sponsored Links

This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.


Clicking on any such adverts will send you to the advertiser’s website through a referral program which may use cookies and will tracks the number of referrals sent from this website. This may include the use of cookies which may in turn be saved on your computer’s hard drive. Users should therefore note they click on sponsored external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.


Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.


Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.


This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.


Shortened Links in Social Media

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy URL's [web addresses] (this is an example: ). 


Users are advised to take caution and good judgment before clicking any shortened URL's published on social media platforms by this website and it's owners. Despite the best efforts to ensure only genuine URL's are published many social media platforms are prone to spam and hacking and therefore this website and it's owners cannot be held liable for any damages or implications caused by visiting any shortened links.


Resources & Further Information

  • Data Protection Act 1998

  • Privacy and Electronic Communications Regulations 2003

  • Privacy and Electronic Communications Regulations 2003 - The Guide

  • Twitter Privacy Policy

  • Facebook Privacy Policy

  • Google Privacy Policy

  • Linkedin Privacy Policy

  • Mailchimp Privacy Policy




Your right to privacy is taken very seriously by ‘Virtual Tours Online’ and we want you to feel comfortable using our web site.


This privacy policy explains how we will handle information (referred to as "data" below) that is collected on our site and that may identify individual people. We are always committed to collecting and handling data in accordance with the eight principles of data protection as set out by the UK information commissioner. These say that data must be:


o    fairly and lawfully processed;

o    processed for limited purposes;

o    adequate, relevant and not excessive;

o    accurate;

o    not kept longer than necessary;

o    processed in accordance with the data subject's rights;

o    secure;

o    not transferred to countries without adequate protection.


We cannot guarantee that this Policy will be applied by other organisations that we do not own or control or persons that are not our agents, employees, or within our control. Please also take time to read our Terms of Use.


Virtual Tours Online is the sole owner of the data collected on this site. We will not share this information with others in any ways other than those detailed in these terms and conditions, and will not sell or rent it to anyone else.


We only use the information you provide when you register for the purpose of supporting your involvement in ‘Virtual Tours Online activities, providing ‘Virtual Tours Online’ materials, for administration, for general statistical purposes, for obtaining any relevant professional advice and in order to focus and customise the services of ‘Virtual Tours Online’.


‘Virtual Tours Online’ may disclose some information you provide to third party approved organisations and individuals who are directly involved in delivering the support you receive. If you wish to know who these are and how they are involved in your support, then please contact 


‘Virtual Tours Online’ also reserves the right to access and disclose individually identifiable information in order to comply with applicable laws and with lawful government requests, to operate its systems properly or to protect itself or its users.


You may request to view, edit or delete any personally identifiable information that ’Virtual Tours Online’ holds on you. If you wish to do this please contact 


If you wish to have your information deleted we may remove any personally identifiable tags from your information and archive it for statistical use.


Content or other data that you provide to us that is not contained within your user account, such as posts within our forums, may remain on the site at our discretion even though your user account is deleted. Please see our Terms of Use for more information.


‘Virtual Tours Online’ may send you updates on services, additions to the website, up-to-date information about ’Virtual Tours Online’ materials and activities. We may also invite you to participate in statistical exercises, customer feedback surveys etc. Participation in these surveys is completely voluntary. Survey information will be used for the purposes of monitoring and improving the use and satisfaction of this site and for informing the development of ’Virtual Tours Online’ and regeneration support. The purpose of any survey will be made clear and specific when information is requested.


When you send emails please remember that they will pass over the public network and that this may not always be secure. Once we receive your email we will treat any information contained in as proprietary and confidential.


All emails, and any attached documents, are to be treated as confidential and only intended for the use of the individual to which they are addressed. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited. Should you be sent an email that is not intended for you, accidentally, through error or negligence, you should notify the sender and delete the email and any attachments unread.


We provide links to other websites that may be of interest to you. However we are unable to guarantee the security of any information you provide to these other sites, which are beyond our control.


Sometimes we may send you information that we believe may interest you or your project or your business. You can notify us at any time if you wish to cease receiving such information by contacting .


We may update and refine this policy from time to time. We will notify you of substantial changes to our privacy policy by posting an announcement on our homepage and/or by sending a message to the e-mail address that is contained within your user settings.


This privacy policy states our standards for the collection and handling of data and we will make efforts to meet them. However, we are not in a position to guarantee these standards. There may be factors beyond our control that may result in disclosure of data. As a consequence, we disclaim any warranties or representations relating to maintenance or nondisclosure of data

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